Delivery Information and Pricing

 

DELIVERY INFORMATION

CHRISTMAS 2025 SHIPPING DATES

Last dates for shipping in time for Christmas

Royal Mail 48 Tracked -  22st December
Royal Mail 24 Tracked -  23rd December
Royal Mail International -  8th December

 

The festive season is here and we want to make sure your gifts arrive in time! Please find our final order dates above, which are in line with our courier recommendations.
We strongly suggest placing your order before these final times if at all possible - as this is a very busy time of year for Royal Mail and EVRi.


In all cases, exceptions exist for remote areas and delivery times vary from country to country.
We provide estimates to help you plan your orders, but we cannot promise or guarantee delivery times because of factors outside our control.

 

 


DELIVERY CHARGES

PLEASE NOTE: Delivery times are estimates and are not guaranteed.

DELIVERY PARNTER

DELIVERY SERVICE

PRICE

Royal Mail
STANDARD DELIVERY
Royal Mail 48hr Tracked (2-3 Days)

£3.99

FREE FOR ORDERS OVER £30

Royal Mail
NEXT DAY DELIVERY
Royal Mail 24hr Tracked (Next Day) £5.99

Royal Mail
INTERNATIONAL

Royal Mail International Tracked** §§

£9.99

PLEASE NOTE:

 

  • Our shopping system will show the correct shipping charge options based on your location prior to commiting to any purchase.
  • Delivery times are estimates and are dependant on your location.
  • We are unable to ship any liquid products or Maison Berger Products to International destinations. UK customers only. Any International orders placed will be cancelled and a full refund applied. Apologies for any inconvenience this may cause. See our terms of sale for more information.
  • Selected items in our catalogue qualify for Free Shipping regardless of the cost of the item. To enable free shipping you must use coupon code 'FREESHIP' on the final stage of checkout. Shipping charges will only be removed if the coupon code is used.
  • ** Due to Brexit and the increased costs and customs issues we currently only ship to the following countries: Austria, Belgium, Denmark, Finland, France, Germany, Italy, Norway, Hungary, Ireland, Netherlands, Portugal, Spain, Sweden.
  • §§ Due to shipping restructions we cannot offer International shipping for a limited number of brands or for items that are oversized: e.g. items over 2Metres - including but is not limited to, long handled tools, Large sized clocks, etc...

    • Brand exclusions for international shipping include but are not limited to:
      1. Maison Berger
  • We may offer "free shipping" on cretain products in our catalogue. Items with free shipping enabled will ship via our standard shipping method, you may upgrade to a paid next day delivery option should you require it. This option will be available as a selection during checkout. Discounted items in our catalogue are not included in this "free shipping" offer unless stated on the product page.


 
DISPATCH/DELIVERY TIMES*

ROYAL MAIL 24 AND 48HR SERVICE: TRACKED

  • All orders received before 3:00pm will be dispatched the same day. (4:00pm for express Royal Mail 24hr Next Day orders)
  • If the service you choose is Royal Mail 24hr Tracked you will receive your order the next working day (your order must be placed before 4:00pm).
  • Royal Mail 48hr Tracked will be delivered within 2-3 working days.
  • Orders received after 3:00pm (4:00pm for Next Day orders) will ship the next working day.
  • Orders received after 3:00pm (4:00pm for Next Day orders) on Friday and over the weekend will be dispatched first collection on the following Monday. (does not include Bank Holidays)
  • Delivery to an alternate address is available, you can store multipul addesses in your Bigwicks account. (alternate delivery addresses must be within the same country as the billing address)

PACKAGING WE USE.

All orders are meticulously packed in appropriate single or double-walled cardboard materials, tailored to each specific item. To minimize our Post & Packing charges, we diligently recycle packaging materials whenever feasible and pass on the savings to our valued customers. At Bigwicks.co.uk, we prioritise environmental responsibility.

DELIVERY PROBLEMS.

If no one is home to accept your order when Royal Mail attempts to deliver it, they will leave a card. If Royal Mail made a delivery attempt and left a card, you can conveniently collect your item from your local post office.

It’s advisable to have orders delivered to a work address whenever possible, especially if you know you won’t be available to receive your order at a home address. For more information, refer to our terms of sale.

Opening Times

DayTime
Monday9:00am – 5:00pm
Tuesday9:00am – 5:00pm
Wednesday9:00am – 5:00pm
Thursday9:00am – 5:00pm
Friday9:00am – 5:00pm
Saturday9:00am – 5:00pm
Sunday - CLOSED -


NOTE:
Opening hours may vary
always call 01226 785 578 to confirm before visiting.