Here at Bigwicks we pride ourselves on the customer service we provide. If you have an issue with any product or order you have placed with us you can get in touch by completeing the form below or call us directly on 01226 785578. Our friendly and helpful staff are here to offer advise about any item in our catalogue.

Just a few comments from our valued customers.......

Bought some candle wax melts and some other bits and pieces for a friend's birthday, was all packaged well when it arrived, and most of all it cam so quickly, thankyou Bigwicks!!


Grateful thanks to Bigwicks Customer Service for taking the time and trouble to resolve my problem, it is so refreshing to find a company who goes the extra mile to make their customer happy.


Great product and very quick delivery

 Mr Exley-Webb

Excellent and very helpful customer service, sorted my order confusion in no time and delivered fast. Will definitely use again.


Excellent company, with the best prices for Yankee Candle products, I have ever come across, highly recommendable.

 Ryan H

Lots of choice with the product offering, great deals to be had, good value

 Andy T

Easy to use website. Great offers. Super quick delivery.

 Catherine & John

I just want to say how much I appreciated your help in sorting out my first order. I have to say that I'm very impressed with your customer service and won't hesitate to recommend your company to family and friends.


Contact details


PHONE +44 1226 785578


Bigwicks Limited
Head Office
46 Market Street
South Yorkshire
S70 1SN
United Kingdom


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