Online return instructions - Please use this form for exchanges, repairs and refunds, providing the relevant information so that we can quickly and effectively process your return.
Please contact us first if you think something you have purchased is faulty or has leaked - do not use this form before contacting us - often we can process your issue without having to return your order.
Return process:
- Print this form and complete the fields below. If you wish to return your purchase to us please print, and complete the form below. Include as much detail as possible to help us deal with your return swiftly.
- Add the completed form to your package. We advise that you package your item(s) carefully, ideally using the original box and or packaging.
- We recommend using a trackable service for high value items, for peace of mind. Royal Mail will be able to help or Hermes provide a home collection service (additional small fee applies) for your convenience.
| Order Number: # | |
| Name: | |
| Contact Tel Number: | |
| eMail Address | |
| Address: | |
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Reason for return: Exchanges - Please provide as much information as possible |
Please indicate if you require a Refund, Repair or Exchange and add further comments below: |
| Any further information we need to know? |
Please return your item(s) to this address: Bigwicks Ltd. , Returns Department, 46 Market Street, BARNSLEY, South Yorkshire, S70 1SN, United Kingdom